Patient must be ready to travel and stay for HSCT treatment in the selected facility (Puebla or Monterrey) along with a carer for a 28-day period. Travel itinerary must be provided to arrange collection at the airport.
Transportation to / from arriving airport and to / from clinic for treatment.
Fully furnished apartment with kitchen and living room in a closed facility with security.
Shower with handrails, handheld shower, and shower seat.
Available wheelchair, available walker, available raised toilet seat adaptor with handles.
Conventional and microwave ovens, refrigerator / freezer, coffee maker.
Eating utensils (plates, bowls, cups, and silverware), cookware and kitchen utensils.
Cable TV with 40 English channels, broadband Internet service including WiFi, landline telephone that includes free calling to most western countries (North America, Europe and Australia).
Alcohol hand sanitizer and bottled water.
Regular cleaning service and daily cleaning during patient neutropenia (low immune system).
Washer and dryer.
Prepaid card (around $750 USD) to use at the convenience store.
Gym and roof garden.
Dates will be offered based on availability in each facility. Patients must consider the following information in order to properly select their facility:
If a patient wishes to be accompanied by two caregivers at a time it is mandatory to travel to Monterrey. Apartments in Puebla are not adequate to fit 3 people, while Monterrey may easily accommodate up to 4.
Puebla offers meal services at the cafeteria within the apartment building, each apartment is only equipped with a Refrigerator and Microwave. Monterrey has a complete kitchen in each apartment and no cafeteria service. If a patient has a special diet such as vegetarian, celiac, vegan or others it is strongly recommended for them to go to Monterrey in order to adhere to their dietary restrictions.